FAQs

Why do I need to replace / clean my filter on a regular basis?

Your filter is essentially a net of sorts, catching all the dust, mites, germs and allergens before they can pass into the air being pumped through your home. If this net becomes clogged, it can start passing these things into your air or prevent air flow all together.

How can I tell if my furnace needs to be replaced?

Some of the tell tale signs that your furnace is at the end of it's life include:

  • Pilot Light Outages
  • Sluggish or delayed ignition
  • Dim or flickering flames
  • Corrosion
  • Excessive soot
  • Inconsistent heating
  • Sulfur or burning smell
  • Furnace makes excessive amount of noise
  • Your system has been requiring frequent repairs
  • Energy bills go up as your furnace efficiency drops

Why should I replace my existing heating / cooling systems instead of simply repairing it?

You may not need to replace your current system, especially if it's been well maintained and the parts are still easy to come by. But if not, you may want to consider replacing the unit entirely. Older units are less efficient, have considerable wear and tear, and may require expensive hard to find parts. Today's systems can be as much as 60% more effective than an older unit, and are easily serviced since parts are readily available.

What would a retrofit of my home heating and cooling system involve?

This will depend entirely on your current system and its construction. You may or may not need ductwork, insulation, refrigerant piping, condensate piping, flue piping, electrical service for your wiring and thermostat, and any number of other alterations to your home.

One of our representatives can give you a more accurate picture of the overall work that is needed based on their onsite appraisal.

How long will my new furnace or air conditioner last?

Provided you follow the suggested maintenance and service for your unit, you should expect a gas furnace to last anywhere between 15 and 25 years. A new air conditioning unit should last between 10 and 15.

Where can I find the model, make and serial number of my furnace?

Most units have this information displayed on the inside of the front service panel.

Where can I find the model, make and serial number of my cooling system?

There should be a nameplate or sticker located on or near the service panel, either the front side or the back.

My air-conditioner isn't working very well, what should I do?

There's a good chance this is a result of a clogged or dirty filter. It's best to check and be sure before paying for a service call.

What exactly is an air-exchanger?

An air exchanger dehumidifies and keeps the circulation flowing throughout your home. Your indoor humidity varies with the outdoor weather conditions and may or may not be necessary in your area.

What if my home is too dry?

A lack of humidity in your home can directly affect your respiratory health, potentially aggravating or even causing infections and winter colds. Dryness in the nose, throat and bronchial tubes can become a chronic problem in your household.

A whole home humidifier can help balance your home's humidity level without the annoyance of having to port a unit from room to room.